TruCut Holiday Lighting

Holiday Lighting Estimate Terms & Conditions

Effective October 14, 2026

These terms apply to TruCut Holiday Lighting estimates for seasonal holiday display services. The approved estimate identifies the display scope, design, materials, services, and price for the applicable holiday display season.

1. Estimate Approval and Booking

This estimate is valid for the holiday display season listed above and is based on the scope, design, materials, and services described in the estimate.

Approval of this estimate does not reserve an installation date until the required deposit has been received. A deposit equal to 50% of the approved estimate total is required to reserve the customer’s installation date, order or allocate materials, and begin scheduling the project.

The remaining balance is due upon completion of the installation. Additional work, approved changes, or customer-requested additions are due upon completion of that work.

2. Scope of Work

The approved estimate includes the installation, operation, maintenance, removal, and storage of the holiday lighting and décor specifically listed in the estimate.

The installation may include rooflines, ridges, peaks, trees, shrubs, windows, doors, columns, railings, garland, wreaths, timers, extension cords, clips, splitters, and related equipment where specifically included.

Concept images, renderings, previews, and builder images are intended to communicate the general appearance and design direction. They are not exact representations of the final installation. Final placement may be adjusted to accommodate the property, available materials, structural conditions, safety requirements, and installation practicality.

Any work not specifically listed in the approved estimate is excluded unless separately approved in writing.

3. Company-Owned Display and Full-Service Model

This estimate provides a complete seasonal holiday-lighting service, including design, professional-grade lighting and décor, custom preparation, installation, in-season maintenance, removal, and storage. The customer is paying for the seasonal display and related services—not purchasing the lighting equipment or décor.

All lights, décor, cords, clips, timers, controllers, fasteners, extension equipment, and other materials supplied or installed by TruCut Holiday Lighting remain the sole property of TruCut Holiday Lighting before, during, and after the display season.

No ownership interest, equity, purchase credit, or right to retain the equipment is created by the customer’s payment, by the custom fitting or preparation of materials, by the number of seasons the customer books, or by any renewal discount. The equipment does not become the customer’s property after the first season or any subsequent season.

Materials may be custom-cut, assembled, labeled, configured, or allocated for the customer’s property. These preparations are part of TruCut Holiday Lighting’s service and do not transfer ownership of the materials to the customer. TruCut may repair, reconfigure, reuse, replace, or redeploy company-owned equipment as needed.

The customer may not move, alter, disconnect, repair, loan, sell, attach additional items to, or permit another contractor to work on the installed equipment without prior approval from TruCut Holiday Lighting.

Each future holiday season is a separate seasonal service agreement. Returning customers who rebook the same display scope for a future season receive a renewal rate of 20% off their original first-year estimate. New display areas, material upgrades, design changes, repairs outside ordinary seasonal maintenance, property changes, or other scope changes are quoted separately.

The renewal rate is offered solely as a benefit of booking future service and does not create a purchase option, ownership right, or obligation for TruCut Holiday Lighting to continue service.

4. Installation Scheduling

Installation dates are scheduled according to route availability, weather, material availability, property readiness, and crew scheduling.

The company will make reasonable efforts to install the display within the anticipated installation window shown in the estimate. Installation dates may be adjusted because of rain, lightning, high winds, wet or unsafe roof conditions, extreme temperatures, unavailable materials, or other circumstances outside the company’s reasonable control.

A scheduling delay does not constitute a breach of this agreement or entitle the customer to a refund when the company is making reasonable efforts to complete the work.

5. Property Access and Customer Responsibilities

The customer represents that they have authority to approve the work and grants TruCut Holiday Lighting reasonable access to the property for installation, maintenance, inspection, and removal.

Before installation, the customer is responsible for:

• Obtaining any required landlord, HOA, neighborhood, or property-management approval.
• Providing safe and unobstructed access to the installation areas.
• Securing pets and notifying the company of any alarms, gates, access codes, or property restrictions.
• Identifying known roof, gutter, electrical, structural, irrigation, landscaping, or property conditions that could affect the installation.
• Keeping required electrical outlets accessible and operational.
• Maintaining power to the display during the scheduled display period.
• Avoiding contact with or interference with the installed equipment.

The customer is responsible for electricity used by the display and for correcting any electrical or structural deficiencies that prevent safe operation.

6. Electrical Service

The customer must provide safe, properly functioning electrical outlets suitable for the display. Outlets must be accessible and, where applicable, protected by properly functioning GFCI protection. TruCut will test for GFCI and will use inline components as needed.

TruCut Holiday Lighting may refuse to connect to an outlet or electrical circuit that appears unsafe, overloaded, damaged, improperly grounded, or otherwise unsuitable.

Electrical repairs, panel upgrades, outlet installation, circuit modifications, trenching, or other electrical work are not included unless specifically listed in the estimate and performed by an appropriately qualified professional.

The company is not responsible for loss of service caused by a defective outlet, electrical system, power outage, power surge, utility interruption, or customer-operated equipment.

7. Maintenance and Service Calls

TruCut Holiday Lighting will make reasonable efforts to maintain the display during the holiday season. TruCut aims for fast repair times with a window of 24 hours or less. Maintenance may include replacing failed bulbs, repairing or replacing damaged sections, correcting loose components, and addressing reasonable service issues related to the company’s equipment.

Maintenance response times may vary depending on weather, emergency conditions, route schedules, workload, material availability, and access to the property.

Maintenance does not include damage caused by:

• The customer, guests, tenants, contractors, landscapers, roofers, or other third parties.
• Animals, pests, vandalism, theft, or unauthorized tampering.
• Tree growth, falling limbs, landscaping work, construction, roof work, gutter cleaning, or property modifications.
• Electrical problems, power surges, outages, or improper use of the equipment.
• Severe weather or other events outside the company’s reasonable control.

Repairs or replacement resulting from customer-caused or third-party damage may be billed separately.

8. Removal

Removal is included in the approved estimate unless otherwise stated.

Removal is generally scheduled sometime during January following the holiday display season. The exact removal date will be determined by route availability, weather, access, and crew scheduling.

The customer agrees to provide reasonable access to the property during the scheduled removal period. If the company cannot access the property because of locked gates, blocked access, unsafe conditions, or other circumstances within the customer’s control, a rescheduling or return-trip charge may apply.

The customer may not remove, store, or dispose of the company’s equipment. If the customer requests removal before the scheduled removal period, the company will make reasonable efforts to accommodate the request.

9. Storage and Future Seasons

TruCut Holiday Lighting will store its company-owned equipment after removal for use during future holiday seasons, provided the account is paid in full and the equipment remains in usable condition.

Storage is included for company-owned equipment associated with the approved display. Storage does not create an ownership interest for the customer.

Future-season pricing, availability, design changes, and installation dates are not guaranteed and may be affected by material costs, labor costs, property changes, route availability, or other business conditions. The 20% renewal rate applies to the original first-year estimate for the same display scope; any changes are priced separately.

10. Changes and Additional Work

Changes requested after estimate approval may affect the installation schedule and total price.

Additional lighting, décor, structures, trees, shrubs, roof sections, service calls, repairs, or other work not included in the approved estimate require customer approval and may result in additional charges.

The company may make reasonable field adjustments when necessary for safety, installation quality, material availability, or the protection of the property. Material changes to the approved scope will be communicated to the customer whenever reasonably possible.

11. Cancellation

Because holiday lighting projects require advance scheduling, material allocation, labor planning, and route coordination, cancellations after approval may result in the forfeiture of some or all of the deposit.

Once materials have been prepared, allocated, or installation time has been reserved, the 50% deposit may be retained to cover committed materials, labor, scheduling, administrative costs, and lost installation capacity.

If TruCut Holiday Lighting is unable to perform the approved work for reasons within the company’s control, the company will communicate with the customer and refund amounts paid for services that were not performed, subject to any separately approved work or costs already incurred.

12. Property Conditions and Safety

The customer is responsible for disclosing known defects or conditions that may affect installation, including damaged roofs, loose shingles, deteriorated gutters, unstable structures, unsafe trees, exposed wiring, inaccessible areas, or other hazards.

TruCut Holiday Lighting may decline to install in an area that is unsafe, inaccessible, structurally unsuitable, or likely to cause damage to the property or equipment.

The company will use reasonable care during installation and removal. The company is not responsible for damage caused by pre-existing conditions, concealed defects, normal deterioration, structural failure, severe weather, falling limbs, animals, third parties, or conditions that were not reasonably observable before or during the work.

13. Payment Default

If the account becomes past due, TruCut Holiday Lighting may suspend maintenance, remove equipment, withhold future-season services, or pursue collection of the unpaid balance to the extent permitted by law.

The customer remains responsible for the approved balance and any approved additional charges, even if the customer does not operate, view, or use the display for the entire display period.

14. Agreement and Authorization

Approval of the estimate, electronic acceptance, written acceptance, payment of the deposit, or permitting installation to begin constitutes the customer’s acknowledgment and acceptance of these terms and conditions.

The approved estimate, these terms, and any written scope changes constitute the agreement between the customer and TruCut Holiday Lighting for the holiday display season identified in the estimate.

If any provision is found to be unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

These terms do not waive any rights or remedies that cannot legally be waived.

Questions about these terms may be sent to sales@trucutlawn.com or 504-474-5596.